At Fentrovia LLC, we are committed to protecting the privacy and security of your personal data. While our primary operations are based in the United States, we recognize and respect the data protection rights of individuals in the European Union (EU) and European Economic Area (EEA) as outlined in the General Data Protection Regulation (GDPR). This statement summarizes our commitment to GDPR principles for any EU/EEA residents who interact with our website, http://fentrovia.com/.

1. Data Controller 

Fentrovia LLC acts as the data controller for the personal data collected from you through our website. Our contact details are: Fentrovia LLC 11325 Cash Rd Suite 200, Stafford, TX 77477, United States

Email: support@fentrovia.com

Phone: +1 (833) 301-6511

2. Our Commitment to GDPR Principles 

We are dedicated to processing personal data in accordance with the following GDPR principles:

  • Lawfulness, Fairness, and Transparency: We process your data lawfully, fairly, and in a transparent manner.
  • Purpose Limitation: We collect data for specified, explicit, and legitimate purposes and do not further process it in a manner that is incompatible with those purposes.
  • Data Minimization: We collect only adequate, relevant, and limited data to what is necessary for the purposes for which it is processed.
  • Accuracy: We ensure personal data is accurate and, where necessary, kept up to date.
  • Storage Limitation: We keep personal data for no longer than is necessary for the purposes for which the personal data are processed.
  • Integrity and Confidentiality: We process personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

3. Types of Personal Data Collected 

When you visit our website, place an order, or contact us, we may collect various types of personal data, including but not limited to:

  • Contact information (e.g., name, email address, phone number, shipping address)
  • Order details and purchase history
  • Payment information (processed securely via Stripe and PayPal; we do not store sensitive payment card details on our servers)
  • Technical data (e.g., IP address, browser type, operating system, website usage data collected via cookies)

For a detailed list of the data we collect and how we use it, please refer to our comprehensive Privacy Policy.

4. Legal Bases for Processing 

We process your personal data based on the following legal grounds:

  • Performance of a Contract: To process and fulfill your orders for sports gear from Fentrovia LLC.
  • Legitimate Interests: To improve our website, prevent fraud, and enhance customer service, always ensuring your rights and interests are respected.
  • Consent: Where you have explicitly given us consent for specific purposes, such as receiving marketing communications. You have the right to withdraw your consent at any time.
  • Legal Obligation: To comply with applicable laws and regulations.

5. Your GDPR Rights 

As an EU/EEA resident, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure (Right to Be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

6. International Data Transfers 

As Fentrovia LLC is based in the United States, your data may be transferred to, stored, and processed in the US. The US does not currently have an adequacy decision from the European Commission. However, we implement appropriate safeguards to ensure your personal data remains protected in accordance with this statement and GDPR, even when transferred outside the EU/EEA.

7. Data Security 

We implement a variety of security measures, including encryption, firewalls, and secure server hosting (through our WooCommerce platform), to maintain the safety of your personal data when you place an order or access your personal information.

8. Contact Us 

If you have any questions about this GDPR Compliance Statement, wish to exercise your rights, or have any other privacy-related concerns, please contact us:

Fentrovia LLC

Email: support@fentrovia.com

Phone: +1 (833) 301-6511 Address: 11325 Cash Rd Suite 200, Stafford, TX 77477, United States

Customer Service Hours: Monday-Friday 9AM-5PM EST

For more detailed information regarding our data practices, please review our full Privacy Policy available on our website. You also have the right to lodge a complaint with a supervisory authority in the EU/EEA.